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Double Black Telescopic Wardrobe Organiser Hanging Rail Clothes Rack Adjustable Storage Shelving
£34.80
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Estimated delivery between May 20 and May 22.
Product Information
Delivery
UK Standard Delivery
Our standard FREE delivery service applies to UK mainland postcodes only.
We currently do not serve areas outside UK mainland including Scottish Offshore (KW15-17, ZE, HS, PA20, 41-49, 60-75, 77-78, KA27-28, PH40, 42-44), Scilly Isles (TR21-25), Northern Ireland (BT), Channel Islands (GY, JE), IOM (IM), Eire and BFPO addresses.
Dispatch times
Upon placing an order we dispatch within 3 - 5 working days.
All items are fully tracked, and you will receive the relevant tracking details from our couriers once your order is out for dispatch.
International Delivery
At present Home Symphony only offers delivery to addresses within the United Kingdom (UK) and are unable to ship goods internationally right now.
Recording and tracking
For your peace of mind, all orders are dispatched with a reliable, tracked and insured service. We will email you the tracking number as soon as your order is dispatched. Please feel free to contact our customer service team if you have any questions regarding your order.
Please be aware that we cannot arrange an absolute guaranteed delivery date for an order as the delivery itself is performed by a third-party courier and, although it is very rare, failures do sometimes occur due to misrouting of a parcel.
Out of stock items
It only happens very rarely, but if you have ordered an item that is out of stock, we expect to be able to dispatch the goods in about 7 days. In the event of a manufacturing delay with any product, you will be notified by email as soon as we become aware of the hold-up.
Fore more information please read our returns & refunds policy. Or if you have any questions, feel free to contact us.
Returns
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@homesymphony.co.uk
We will then provide the relevant details on where to ship the items for a return.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@homesymphony.co.uk
Change of mind or no fault returns
If you have changed your mind or have a no fault return, this will first need to be assessed by the end supplier whether they are able to cover the cost of the return or IF you as the end customer will need to cover the cost deliver. Please contact our team first.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@homesymphony.co.uk
£34.80
£34.80
Free (UK Mainland) Delivery
30-Day Returns
Dispatch In 3 - 5 Working Days
No Hidden Fees
Frequently Asked Questions
Is the shipping free to UK mainland?
Our standard FREE delivery service applies to UK mainland postcodes only.
We currently do not serve areas outside UK mainland including Scottish Offshore (KW15-17, ZE, HS, PA20, 41-49, 60-75, 77-78, KA27-28, PH40, 42-44), Scilly Isles (TR21-25), Northern Ireland (BT), Channel Islands (GY, JE), IOM (IM), Eire and BFPO addresses.
For more information visit our delivery policy here.
International delivery
Unfortunately, we are not able to deliver internationally.
We hope to be able to do so in the future.
When will I receive my item?
Upon placing an order we dispatch out to your address within 3 - 5 working days.
For more information visit our delivery policy.
Can I change or return my item?
You are always entitled to an exchange or refund within 30 days after you have received your package, as long as the item has not been used.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
For more information about our refunds and returns please visit our full policy here.
Change of mind or no fault return
If you have changed your mind or have a no fault return, this will first need to be assessed by the end supplier whether they are able to cover the cost of the return or IF you as the end customer will need to cover the cost deliver. Please contact our team first.
My product has developed fault
We regret to hear that your goods have developed a fault, and we sincerely apologise for any inconvenience this may have caused. Please know that this is far from the experience we aim to provide for our customers.
To help us resolve the issue as swiftly as possible, kindly provide our Customer Care Team with the following details:
- A photo of the faulty item (if the issue is visible)
- Part numbers (if applicable)
- Your online order number
- A description of the fault
- Whether you prefer a replacement (subject to availability) or a refund
- Suitable dates for item collection
- Collection address
I have received an incorrect item in my order
We apologise for the inconvenience of receiving an incorrect item in your order. This is certainly not the experience we want for our customers.
To help us resolve this as quickly as possible, please send us a photo of the incorrect item for our investigation. Our Customer Care Team will assist you in finding a suitable solution.
Kindly provide the team with convenient dates for collection along with the collection address. Please note that our collection services operate Monday to Friday, 9 AM to 5 PM, though we are unable to offer specific time slots.
Lastly, let us know if you would prefer a refund or a replacement, depending on availability.
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