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Frequently Asked Questions
Find answers to common questions about Monster Shop
What Monster Shop products does Home Symphony stock?
Home Symphony stocks a wide range of Monster Shop products including designer radiators, electric fireplaces, standing desks, garden furniture, composite decking, greenhouses, kitchen and catering equipment, heat press machines, workshop tools, shelving units, hydraulic presses, generators, powder coating equipment, and business fixtures.
Does Home Symphony deliver Monster Shop products across the UK?
Yes, we provide free UK mainland delivery on all Monster Shop products. Delivery times vary depending on the product size and your location. Specific delivery information is displayed on each product page and at checkout.
Are Monster Shop products covered by warranty?
Yes, all Monster Shop products sold through Home Symphony come with manufacturer warranties. Warranty periods vary by product type, typically ranging from 12 months to several years. Full warranty details are provided with each item and on product pages.
Can I return Monster Shop products if they're not suitable?
Yes, Monster Shop products purchased from Home Symphony are covered by our standard returns policy. You can return unused items in original packaging within the specified return period. Please see our returns policy page for full details and conditions.
Do Monster Shop products require professional installation?
Installation requirements vary by product. Many items like furniture and shelving are designed for self-assembly with basic tools. However, products like radiators and electrical equipment may require professional installation to meet building regulations and safety standards. Check individual product descriptions for specific requirements.
Are Monster Shop radiators energy efficient?
Yes, Monster Shop radiators are designed for efficient heat distribution. Aluminium radiators particularly excel at quick heat-up times and responsive temperature control, helping to reduce energy consumption. Specific energy efficiency details are provided on individual radiator product pages.
How do I choose the right Monster Shop product for my needs?
Our product pages include detailed specifications, dimensions, and usage guidance. If you need additional help selecting the right Monster Shop product, please contact our customer service team who can provide personalised recommendations based on your specific requirements.
Can I order Monster Shop products in bulk or for trade use?
Yes, Home Symphony can accommodate bulk orders of Monster Shop products for trade customers and businesses. Please contact our sales team to discuss quantities, pricing, and delivery arrangements for larger orders.
